Healthcare Options is a non-medical Homecare agency focused on "touching lives one home at a time
" in all communities where we serve.
We provide Personal Care Services (PCS) to the elderly and/or disabled. The non-medical
services we provide include bathing, dressing, grooming, light housekeeping, and periodic errands.
We also offer Private Duty Services which allows clients to customize their personal plan of care.
Under our Private Duty Services we provide Live-In Caregivers.
We employ quality personal care attendants who are all insured.
Currently we provide services throughout Central and Eastern North Carolina.
The HealthCare Options Advantage Introducing TELEPHONY
HealthCare Options has always been a proactive company, so in 2005 when the state saw there was a need to restructure the Personal Care Services
(PCS) Program we welcomed change with open minds.
Intent to embracing the newly restructured program we set as our priority to provide PCS
with the highest level of inegrity and accountability possible.
We began utilizing Santrax which is a web based software that allows our employees to clock in from
their assigned clients home via telephone.
We have been using this telephony system now for more than a year. Unlike other agencies we always know when our clients are not being seen
within 8 (eight) minutes of shift starting via alerts from Santrax.
Telephony allows us to go completely paperless as all visits and task
performed with a client are recorded electronically.
Once a client's land line phone has been entered into the system the employee can only call in
from that identified numbered any other number will generate an alert.
By choosing HealthCare Options you are choosing an agency that believes in being held accountable to a high standard
of client care. You will find the nursing staff caring and compassionate. Our staff provides personal care for your peace of mind.
Whether you have tried the rest give us a try because
we are one of the best.
110 Hillsboro Street
Oxford, NC 27565
413 Becker Drive
Roanoke Rapids, NC 27870
400 Crutchfield Street-Suite A
Durham, NC 27704
819 North Broad Street
Edenton, NC 27932